Help Center

Frequently Asked Questions

Find answers to common questions about our classifieds scripts, licensing, installation, and support.

General Questions

A classifieds script is a ready-made software solution that allows you to create a website like Craigslist or Backpage. It includes all essential features like user registration, ad posting, category management, search functionality, and admin controls. You simply install it on your web hosting, customize the design and settings, and launch your classifieds business.
No coding knowledge is required. Our script comes with an intuitive admin panel where you can manage everything through a user-friendly interface. We also provide free installation service - just share your hosting details and our team will set up everything for you within 24-48 hours.
With our free installation service, your site can be live within 24-48 hours after purchase. Customizing categories, design, and settings typically takes 1-3 days depending on your requirements. For custom development projects, timeline varies based on scope.
Yes! We offer live demos for all our script packages. You can explore both the front-end user interface and the admin panel to see all features in action. Visit our Demo page to access the live demonstrations.

Licensing & Pricing

All our licenses are one-time payments with lifetime usage rights. There are no monthly or annual fees. Once you purchase, you own the license forever. Support is included (6 months for Original Suite, 12 months for Craigslist and Backpage Suites). Extended support can be renewed at a discounted rate.
Original Suite ($49.95) offers a unique customizable design with core features and 6 months support. Craigslist Suite ($79.95) is our most popular package with the classic Craigslist-style layout, all premium addons, automated banner sales, and 12 months support. Backpage Suite ($99.95) features the familiar Backpage design with picture gallery viewer, city-based listings, and 12 months priority support.
PRO license suites allow installation under one domain name only. Each domain requires its own license. However, our Developer's License allows unlimited domain installations without restrictions, making it ideal for agencies and developers working on multiple client projects.
Yes, license transfers are allowed through our official Transfer of License (TOL) process. You must submit a transfer request to SNetworks for approval. Domain changes also require notification and approval from our team.
Payments for script licenses, add-ons, and related items are generally final and non-refundable. For installation or customization services, refunds may be issued if there is a service failure, subject to conditions and approval by SNetworks representatives. We recommend reviewing our full Terms and Conditions before purchase.

Technical & Hosting

Our PHP classifieds script requires: PHP 7.4 or higher, MySQL 5.6+ database, Apache or Nginx web server, and at least 256MB of memory. Most shared hosting plans from providers like Bluehost, SiteGround, or Hostinger meet these requirements. We recommend a VPS for high-traffic sites.
Yes, we provide free professional installation service with every script purchase. Simply share your hosting credentials (FTP/cPanel access) after purchase, and our team will install and configure the script on your server within 24-48 hours. Express Installation (3-6 hours) is also available for an additional fee.
No, the front-end source code is fully unencrypted and accessible for customization. You can modify the design, add features, and customize the script to match your requirements. The admin panel code is also accessible with Developer's License.
Yes, you have full access to customize the front-end design including colors, fonts, layouts, and CSS. You can also extend functionality through our add-ons or custom development. We offer Style Customization Service for CSS modifications if you need professional help.

Features & Monetization

Absolutely! Our script includes multiple monetization options: charge users for posting ads, offer featured/highlighted listings at premium rates, sell banner advertising space, create paid membership plans, and integrate payment gateways like PayPal and Stripe to collect payments automatically.
Our script supports major payment gateways including PayPal, Stripe, Authorize.net, 2Checkout, and cryptocurrency payments. Payment integration allows you to automatically collect fees for ad postings, featured listings, and membership subscriptions.
Yes, all our script packages include fully responsive designs that work seamlessly on desktops, tablets, and mobile phones. Your users can browse, post ads, and manage their accounts from any device.
Yes, our scripts are built with SEO best practices including clean URLs, meta tag management, XML sitemap generation, schema markup support, and fast page loading. These features help your classifieds website rank better in search engines.

Support & Services

All script purchases include free technical support: 6 months for Original Suite, 12 months for Craigslist and Backpage Suites. Support covers updates, upgrades, bug fixes, and technical assistance via email, live chat, and our customer portal.
After the free support period, you can continue using the script without limitations. To receive continued updates and technical support, you can subscribe to our Premium Support plan at $10/month (paid semi-annually). This is optional.
Yes! Beyond our ready-made scripts, we offer custom classifieds website development. Our team can build bespoke solutions tailored to your exact requirements. We also offer Style Customization Service for CSS/design changes. Contact us for a quote based on your project scope.
You can reach our support team through multiple channels: email via our Contact page, live chat during business hours, phone support for Premium subscribers, and our Customer Portal ticketing system. We aim to respond to all inquiries within 24 hours.

Still Have Questions?

Can't find the answer you're looking for? Our support team is here to help you with any questions about our classifieds scripts.